Another delayed response to my request for nutritional information, this time from TGI Friday’s. I don’t want to rehash what they sent me, so I copied it below:
As healthy eating continues to diversify, T.G.I. Friday’s restaurants understand that people have different nutritional desires. Our menu offers a wide variety of cravable items which are prepared by our staff using our proprietary recipes.
Although we have great procedures in place, any deviation from our recipe would alter nutritional information. Deviation could simply mean the restaurant substituted one of the ingredients from a different or local vendor. Currently, I do not have the recipe or ingredient statements available for many of our menu items, the nutritional information we provide is available on our menu under the “Low Fat” and “Low Carb” section. Listed there you will find specific menu items providing the “Net Carbs” and items which have approximately 10g FAT AND 500 CALORIES. T.G.I. Friday’s guests, like yourself, expect our high standard of great taste, innovation, and value. Watch our menu as we expand our offerings even more or visit www.fridays.com.
So, T.G.I. Friday’s can’t provide nutrition facts, because you might decide to substitute fries with a salad or something? Maybe I’m being harsh, but this sounds like a cop-out to me.
I don’t eat at T.G.I. Friday’s that often, but next time I go, I’m going to request their nutritional information. I wonder what their response will be. If I get some information from them, I’ll post it.
6 Comments
You will not rec any nutritional information from TGI Friday’s even if you ask in person. Today is the last day I will eat there as I cannot determine if I can make any of their meals fit my plan with the sketchy information given.
yes I don’t know how much I will eat there due to I cannot count my points correctly so there are plenty of other resteraunts that will give you the information you need
This sounds to me like a regulatory position by the company. From what they are saying I assume there is a rule that standard food items (prepared in exactly the same way) must have nutritional information.
Their wafer-thin argument about substitutions is, I suspect, simply an attempt to stop them from having to declare nutritional data.
And, let’s face it, they should as they are repetitively made mass-market products. TGI - you are not an a la carte resaurant!
After years of searching for their nutritional values, I still have nothing. I’ve asked management and sent emails to corporate. Obvioussly they have something to hide!
My husband is diabetic so he needs to know exactly how many carbs he’s eating. We asked last night and were told to check the website. The waitress was shocked to know that it’s not on the site. The chef told us to call the 1-800 number and speak to a person, and they could give it to us. Note, they did not give us a 1-800 number to call!! Very frustrating.
I have had exactly the same experience. I started eating at Fridays 4 or 5 times per week because I relocated overseas, and I like getting “safe” salads. I have been trying for 3 weeks to get basic nutritional info about the salads on the menu — the ingredients of which cannot be “substituted” by the customer — and I keep getting told its on the website. It’s not. Goodbye Fridays. I hope others vote with their feet as well. If Fridays is ashamed of its food, why should anyone else eat it? I would welcome your view as to which chains are “good” at giving nutritional info.